Bookings

Online

When our early release events are launched in May 2020, our homepage will feature a collection of shows on sale. To purchase tickets, you will simply click the Buy Tickets button on the event page and follow the prompts. You will be given an option to keep shopping for multiple events or to complete the checkout process.

You will also be able click on the cart icon in the top right of your screen from any page on the website to begin the checkout process. You will be required to register or log in if you have an existing account with us. If you are prompted to update your password and account details please ensure your billing address is up to date as card payments are verified against this address.

Once complete, you will receive a confirmation email of your booking – this will be your e-ticket. Use your smart phone to show the confirmation email to venue staff for door scanning at performances on arrival. Alternatively, you will be able to print out your receipt and carry it with you for scanning, or arrange to pick up hard tickets at Darwin Festival box offices in Smith Street Mall, Festival Park and the Spiegeltent at The Esplanade ahead of time.

For more information on e-ticketing, check our FAQs.

Phone

Tickets will be available for purchase over the phone from the Darwin Festival Box Office on 08 8943 4222 from June, when the full program of events has been launched.

For general festival information contact us on 08 8943 4200.

Ticket collection

E-Ticket

In 2019, we introduced e-ticketing. When your tickets are ordered online, over the phone or at one of our Box Office counters, you will receive an email confirmation of your booking – this will be your e-ticket.

Use your smart phone to show the confirmation email to venue staff for door scanning at performances on arrival. Alternatively, you will be able to print out your receipt and carry it with you for scanning, or arrange to pick up hard tickets at Darwin Festival Box Offices ahead of time.

Find out more about e-ticketing in our FAQs.

Box Office

Purchase your tickets in person at our Box Offices following our full program lunch in June 2020 or present your email confirmation to collect your hard tickets if you wish.

Remember, your email confirmation serves as your e-ticket at our venues, so there is no need to collect hard tickets in advance. Use your smart phone to show the confirmation email to venue staff for door scanning at performances on arrival. Alternatively, you will be able to print out your receipt and carry it with you for scanning.

Box Office locations and hours will be listed here in June 2020.

Postage

When you purchase your tickets, during the checkout process you can select to have hard tickets delivered by registered mail. This will incur a $5.50 fee (incl GST) to cover postage costs. Please allow at least 14 days for your order to arrive at your nominated address.

Please note ticket mail-outs will begin in June and cease 10 days before the Festival.

Remember, your confirmation email serves as your e-ticket at our venues, so there is no need to receive hard tickets in advance. Use your smart phone to show the confirmation email to venue staff for door scanning at performances on arrival. Alternatively, you will be able to print out your receipt and carry it with you for scanning.

Darwin Festival is unable to post tickets internationally. Should you wish to purchase tickets outside of Australia prior to arriving in Darwin, remember that you can show your e-ticket at the performance venue for admission, or collect hard tickets from our Box Offices upon arrival.

Ticket concessions

Concession tickets are available for the following:

  • Full-time students
  • Children 12 years and under
  • Pensioner and carer concession card holders including Concession Scheme Card
  • Health Care Card holders
  • Seniors Card holders
  • BasicsCard holders
  • Companion Card holders
  • Australian Defence Force personnel
  • International defence force personnel

Proof of concession must be produced to verify purchases at concession price. Concessions are only available where advertised.

Entry is free for children two years and under (and strictly subject to advertised age restrictions).

Terms and conditions

Ticket sales through the Darwin Festival website, call centre or in person at our Box Offices attract a $3.50 (inc GST) transaction fee. Membership, gift voucher purchases and donations undertaken separately outside of ticket purchases do not attract transaction fees.

Tickets to Darwin Festival events purchased from third-party ticket providers may attract a transaction fee for online and phone sales.

Ticket-buyers are advised to carefully read the special conditions advertised in the program guide and on the website for their selected performances during purchasing to avoid disappointment.

Darwin Festival undertakes ticket sales in compliance with the Live Performance Australia Ticketing Code of Practice and Australian Consumer Law.

We adhere to a Customer Service Charter.

Please read our full Terms and Conditions.

 

 

Ways to save

From group bookings to Friends of the Festival membership, there are plenty of ways to save on Festival tickets. Take a look at what’s on offer.

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