Accessibility
Accessibility at Darwin Festival
At Darwin Festival, we’re committed to creating an inclusive and welcoming environment so as many people as possible can experience the magic of the Festival. We’re dedicated to including artists and audiences of all abilities at our events.
Contact Details
If you have any enquiries, feedback, or suggestions related to accessibility, please contact us via:
Phone: (08) 8943 4222 (Mon–Fri, 10am–4pm)
Email: access@darwinfestival.org.au
National Relay Service: 1800 555 660 (free from landlines) or relayservice.gov.au
Booking Tickets
Tickets can be booked online, by phone or in person at the Festival Park box office.
How to Book Accessible Tickets
- Please check the event and venue accessibility details on our website before booking or contact the Darwin Festival Box Office via email or phone if you need assistance. See the ‘Venue Accessibility’ section below for more information.
- After booking, notify us in advance of any accessibility requirements so we can support you and inform venue staff.
- If you cannot stand for long periods and are attending a standing event, please contact us ahead of time. Accessible arrangements are available but require prior notice.
- For AANT Centre (formerly Darwin Entertainment Centre) events, accessible seating is reserved and cannot be booked online. To book accessible seating, please get in touch via email or phone.
Companion Cards
Darwin Festival supports the Companion Card program. Companion Card holders are entitled to receive a second, complimentary ticket to the same session for a carer or companion (subject to availability) upon purchase of their own ticket.
For more information regarding the Companion Card program please visit nt.gov.au.
For more information regarding the Companion Card program please visit nt.gov.au.
Please note that for our foodie events, companions who wish to enjoy the food and beverage options will need a purchased ticket.
How to register your Companion Card with Darwin Festival
To register your Companion Card, verify it in your Darwin Festival account. Click here to go directly to the correct page on the website.
- Click the 'Verify Companion Card Details' link and enter your information
- Once you see the message "Companion Card applied to your account", the Companion Card scheme will be active and you can start booking tickets straight away.
- You can book one Companion Card ticket per performance on this website. If you're booking for a group that includes multiple Companion Card holders, please contact us.
To check if your Companion Card has already been added to your account, select 'My account', at the top right of the home screen, followed by 'My details' and then 'Companion Card'.
If you have any questions or need assistance, please contact us on 08 8943 4222 or access@darwinfestival.org.au.
How to book a Companion Card ticket
To book a Companion Card ticket with Darwin Festival, first log in to your account.
If your Companion Card is registered with Darwin Festival, you can add one Companion Card ticket per performance when purchasing a paid ticket online. This option will appear in the ticket type drop-down menu.
Please note: the Companion Card holder must be able to present their card to Front of House staff on the night if requested.
If your Companion Card is registered with Darwin Festival, you can add one Companion Card ticket per performance when purchasing a paid ticket online. This option will appear in the ticket type drop-down menu.
Please note: the Companion Card holder must be able to present their card to Front of House staff on the night if requested.