Accessibility

At Darwin Festival, we’re committed to creating an inclusive and welcoming environment so as many people as possible can experience the magic of the Festival. We’re dedicated to including artists and audiences of all abilities at our events.

Contact Details

If you have any accessibility enquiries, feedback, or suggestions, please contact us via:

Phone: (08) 8943 4222 (Mon–Fri, 10am–4pm)

Email: access@darwinfestival.org.au

National Relay Service: 1800 555 660 (free from landlines) or relayservice.gov.au

Access Program proudly supported by

Booking Tickets

Tickets can be booked online, by phone, or in person. Please visit the Ticket Info page for Box Office opening times.

How to Book Accessible Tickets

• Please check the event and venue accessibility details on our website before booking, or contact the Darwin Festival Box Office via email or phone if you need assistance. See the ‘Venue Accessibility’ section below for more information.
• After booking, notify us in advance of any accessibility requirements so we can support you and inform venue staff.
• If you cannot stand for long periods and are attending a standing event, please contact us ahead of time.  Accessible arrangements are available but require prior notice.
• For Darwin Entertainment Centre events, accessible seating is reserved and cannot be booked online. To book accessible seating, please get in touch via email or phone.

Companion Cards

Darwin Festival supports the Companion Card program. Companion Card holders are entitled to concession-priced tickets plus a complimentary ticket for their companion.

Please note that for our foodie events, companions who wish to enjoy the food and beverage options will need a purchased ticket.

How to Book Companion Tickets

• Companion tickets cannot be booked online.
• To book your companion ticket, email us at access@darwinfestival.org.au or call (08) 8943 4222.
• When you contact us, please have your companion card details ready — this helps us make the process smooth and quick for you.
• If booking by email, please attach a photo of your companion card or include your companion card number and expiry date.

Accessibility Symbols

The symbols on this page indicate the accessibility features of each event. Look for them next to the venue name on the event page.

You can also use the Access Filter on the What’s On page to find events that meet your accessibility needs.

Venue Accessibility Details

A brief summary of venue accessibility is available at the bottom of each event page under the heading Venue Details & Accessibility.

For comprehensive information, please visit our Venues page. While most Darwin Festival venues are accessible, some may have limitations.

For Festival Hubs, we provide information on:

• Whether assisted wheelchair access is recommended
• Accessible seating locations (when not available throughout the venue)
• Availability of accessible toilets
• Nearby accessible parking
• Accessible drop-off points

If you can’t find the information you need, please contact the Darwin Festival Box Office.

Wheelchair Accessible

This symbol indicates that the venue is wheelchair accessible. If the symbol is not displayed, level access may be limited.

For detailed wheelchair accessibility information, please see the ‘More Info’ section under the relevant venue on the Venues page.

Accessible Toilets

This symbol indicates that the venue has an accessible toilet facility.

Auslan Interpreted

This symbol indicates that the event includes an Auslan-interpreted performance. Darwin Festival is offering Auslan interpretation for selected performance of the following events:

• How the Birds Got Their Colours – Auslan Interpreted Session: Saturday 16 August 10:00am
• Dave Hughes – WTF? – Auslan Interpreted Session: Tuesday 19 August 7:00pm
• Melanie Bracewell – A Little Treat – Auslan Interpreted Session: Friday 22 August 7:00pm
• An Idiot’s Guide to Wine: Volume 3 – Auslan Interpreted Session: Thursday 14 August 6:00pm

How to Book into Auslan Interpreted Performances

• You can book into Auslan interpreted performances online.
• Just head to the event page, select the performance with Auslan interpretation, and choose the ticket option labelled ‘Auslan Interpreted’.
• For general admission events, seats will be reserved to give you the best view of the interpreter. When you arrive, please make yourself known to front of house staff — they’ll be assisted by the Auslan interpreter to greet you.
• For An Idiot’s Guide to Wine: Volume 3, tables are allocated. Selecting the ‘Auslan Interpreted’ ticket option will place you at a table with the best view of the interpreter.
• If you’re attending as a group and want to sit together with a clear view of the interpreter, we recommend that everyone in your group selects the ‘Auslan Interpreted’ ticket option.

Sensory Friendly

This symbol indicates that the performance is sensory friendly, with a relaxed attitude to noise and movement. Small adjustments may be made to lighting and sound effects, and audience members are welcome to move around during the show. The following events are Sensory Friendly:

• How The Birds Got Their Colours
• POD – School groups only
• Wonderbox

100% Visual Content

Events displaying this symbol do not contain music, sound, or dialogue. Use the Access Filter on the What’s On page to view all events that are 100% visual content.

50% Visual Content

Events displaying this symbol are partially subtitled or include dialogue, background music and/or sounds. Use the Access Filter on the What’s On page to view all events that are 50% visual content.

Language No Barrier

Events displaying this symbol contain minimal language and are suitable for audiences who speak English as a second language. Use the Access Filter on the What’s On page to view all events with Language No Barrier events.

Hidden Disabilities Sunflower Program

As a subscriber to this program Darwin Festival encourages anyone with a non-visible disability or condition to wear a sunflower as a discreet way to let us know you might need additional assistance or understanding.